Remote Facets Solutions Lead (Consulting Manager)

Cognizant; Augusta (ME); Remote; USD 110,000 - 130,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid holidays

Paid Time Off

401(k) plan

Disability Insurance

Paid Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant is seeking a Facets Products Consultant Manager to lead senior consulting engagements for TriZetto Facets core applications, guiding configuration, optimization, and solution design for healthcare payer clients.

This remote, full-time role requires collaboration with onshore/offshore teams, mentoring client staff, and delivering measurable improvements in claims auto-adjudication and overall platform value.

Qualifications

• 10+ years of experience with TriZetto Facets in consulting roles.
• Deep expertise in Facets Benefits, Provider, Enrollment, and Claims.
• Strong experience conducting requirements gathering, business process analysis, and solution design.
• Advanced knowledge of Facets ITS functionality, claims adjudication processing, and related data structures.
• Experience developing configuration strategies that improve operational efficiency and claims auto‑adjudication performance.
• Proven ability to evaluate current‑state environments and develop future‑state architecture and optimization recommendations.
• Experience leading medium to large‑scale healthcare payer implementations, enhancements, or transformation initiatives.
• Strong analytical and problem‑solving skills with the ability to interpret complex application configurations and business requirements.
• Excellent verbal and written communication skills, including the ability to communicate technical concepts to both business and technical audiences.
• Experience collaborating successfully within global onshore/offshore delivery models.

Responsibilities

• Serve as the primary Facets SME and trusted advisor, providing expertise on Facets configuration architecture, system capabilities, and best practices.
• Lead requirements discovery workshops, design sessions, and solution reviews to translate business and operational needs into effective Facets configurations.
• Assess current-state Facets environments and develop future-state optimization roadmaps, including recommendations for underutilized modules, configuration improvements, and measurable performance outcomes.
• Design and recommend scalable solutions that improve claims processing efficiency, auto-adjudication performance, and operational effectiveness.
• Partner with business and technical teams to analyze requirements, troubleshoot complex issues, and deliver innovative solutions aligned with client goals.
• Develop and communicate project plans, implementation strategies, and configuration approaches for new business implementations, product enhancements, and optimization initiatives.
• Provide consulting leadership throughout project lifecycles, including solution architecture, gap analysis, risk identification, and stakeholder communication.
• Mentor client teams and transfer product knowledge to ensure long‑term operational success and adoption.
• Collaborate effectively across onshore and offshore delivery teams to drive successful project outcomes.
• Support Facets ITS-related initiatives, enhancements, production support, and strategic transformation programs.

Skills

Facets expertise

Requirements analysis

Solution design

Configuration strategy

Leadership

Analytical thinking

Communication

Global delivery

Project governance

Mentoring

Job description

Cognizant is seeking a Facets Products Consultant Manager to lead senior consulting engagements for TriZetto Facets core applications, guiding configuration, optimization, and solution design for healthcare payer clients.

This remote, full-time role requires collaboration with onshore/offshore teams, mentoring client staff, and delivering measurable improvements in claims auto-adjudication and overall platform value.