Remote Facets Product Consultant: Design & Claims Expert

Cognizant; Lansing (MI); Remote; USD 130,000 - 150,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Paid holidays plus Paid Time Off

401(k) plan and contributions

Employee Stock Purchase Plan

Parental Leave

Job summary

Cognizant is seeking a Lead Facets Product Consultant to advance healthcare payer transformations using TriZetto Facets. You will lead configuration design, discovery workshops, and roadmaps to improve claims processing, auto-adjudication, and new lines of business.

This remote US role collaborates with onshore/offshore teams, mentors staff, and delivers measurable operational improvements, with salary and incentive opportunities.

Qualifications

• 8+ years of experience working with TriZetto Facets in healthcare payer environments.
• Proven experience serving as a Facets SME, Product Consultant, Functional Lead, or Design Specialist.
• Strong expertise across Benefits, Provider, Enrollment, Claims, and ITS functionality.
• Deep understanding of Facets configuration architecture, claims adjudication processing, and Facets data structures.
• Experience leading requirements gathering, solution design workshops, and configuration strategy discussions with business stakeholders.
• Strong experience performing claims root cause analysis and resolving complex configuration and processing issues.
• Demonstrated ability to analyze business requirements and translate them into effective Facets configuration solutions.
• Exceptional verbal and written communication skills with the ability to present recommendations and influence stakeholders at multiple levels.
• Experience working successfully within onshore and offshore delivery models.

Responsibilities

• Serve as the Facets Subject Matter Expert (SME) and trusted advisor for core Facets applications and sub-modules, providing strategic guidance on configuration design and optimization.
• Lead requirements discovery workshops and design sessions to translate business needs into scalable Facets solutions and configuration strategies.
• Evaluate current Facets environments and develop roadmaps to an optimized future-state architecture, including recommendations for best practices, underutilized functionality, and measurable performance improvements.
• Provide advanced analysis, troubleshooting, root cause identification, and solution recommendations for complex claims processing and configuration challenges.
• Partner with business and technical teams to implement solutions across Benefits, Provider, Enrollment, Claims, and ITS functions while facilitating knowledge transfer to client staff.
• Support Facets ITS initiatives, mandates, and application enhancements across enterprise healthcare environments.
• Collaborate effectively within onshore and offshore delivery models to ensure successful project execution and client satisfaction.

Skills

Facets expertise

Requirements discovery

Stakeholder communication

Solutions design

TriZetto Facets

Payer domain knowledge

Tools

TriZetto Facets

Workflow configuration

Job description

Cognizant is seeking a Lead Facets Product Consultant to advance healthcare payer transformations using TriZetto Facets. You will lead configuration design, discovery workshops, and roadmaps to improve claims processing, auto-adjudication, and new lines of business.

This remote US role collaborates with onshore/offshore teams, mentors staff, and delivers measurable operational improvements, with salary and incentive opportunities.