Remote Facets Product Consultant Lead

Cognizant; Madison (WI); Remote; USD 130,000 - 150,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Paid holidays plus Paid Time Off

401(k) plan and contributions

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant is seeking a Lead Facets Product Consultant to deliver deep Facets platform expertise and lead solution design for healthcare clients from a remote US-based position.

Ideal candidates bring 8+ years of TriZetto Facets experience and demonstrate strong leadership in requirements workshops, architecture roadmaps, and configuration governance, driving operational excellence and measurable outcomes.

Qualifications

• 8+ years of experience working with TriZetto Facets in healthcare payer environments.
• Proven experience serving as a Facets SME, Product Consultant, Functional Lead, or Design Specialist.
• Strong expertise across Benefits, Provider, Enrollment, Claims, and ITS functionality.
• Deep understanding of Facets configuration architecture, claims adjudication processing, and Facets data structures.
• Experience leading requirements gathering, solution design workshops, and configuration strategy discussions with business stakeholders.
• Strong experience performing claims root cause analysis and resolving complex configuration and processing issues.
• Demonstrated ability to analyze business requirements and translate them into effective Facets configuration solutions.
• Exceptional verbal and written communication skills with the ability to present recommendations and influence stakeholders at multiple levels.
• Experience working successfully within onshore and offshore delivery models.

Responsibilities

• Serve as the Facets Subject Matter Expert (SME) and trusted advisor for core Facets applications and sub-modules, providing strategic guidance on configuration design and optimization.
• Lead requirements discovery workshops and design sessions to translate business needs into scalable Facets solutions and configuration strategies.
• Evaluate current Facets environments and develop roadmaps to an optimized future-state architecture, including recommendations for best practices, underutilized functionality, and measurable performance improvements.
• Provide advanced analysis, troubleshooting, root cause identification, and solution recommendations for complex claims processing and configuration challenges.
• Partner with business and technical teams to implement solutions across Benefits, Provider, Enrollment, Claims, and ITS functions while facilitating knowledge transfer to client staff.
• Support Facets ITS initiatives, mandates, and application enhancements across enterprise healthcare environments.
• Collaborate effectively within onshore and offshore delivery models to ensure successful project execution and client satisfaction.

Skills

Facets TriZetto experience

Facets SME / design leadership

Benefits/Provider/Enrollment/Claims/TS

Facets configuration architecture

Requirements gathering workshops

Root cause analysis

Translate business requirements

Verbal and written communication

Onshore and offshore delivery

Job description

Cognizant is seeking a Lead Facets Product Consultant to deliver deep Facets platform expertise and lead solution design for healthcare clients from a remote US-based position.

Ideal candidates bring 8+ years of TriZetto Facets experience and demonstrate strong leadership in requirements workshops, architecture roadmaps, and configuration governance, driving operational excellence and measurable outcomes.