Remote F&I GAP Claims Specialist

Zurich 56 Company Ltd; Northern (KY); Hybrid; USD 30,000 - 41,000; Full time

Benefits offered by this job

Bonus eligibility

Job summary

Zurich North America is hiring a GAP Claims Adjuster to join the F&I GAP Claims Team. You will learn to interpret, investigate, and evaluate policies and coverage issues while handling low to moderate exposure GAP claims.

This remote position in the United States requires working Monday through Friday 7:30am–6:00pm local time, with occasional Saturday and/or overtime as required. Pay ranges from $22.40 to $30.87 per hour, with a 5% short-term incentive eligibility.

Qualifications

• Bachelor’s Degree required or High School Diploma with 2+ years in Customer Service
• Zurich Certified Insurance Apprentice acceptable with Associate Degree, no prior claims experience required
• Must obtain and maintain required adjuster license(s) andExperience with Microsoft Office

Responsibilities

• Reviewing new claims and ensuring all required information is complete
• Making initial contact
• Responding promptly to emails and phone calls to address questions or concerns
• Processing incoming mail and handling relevant documentation efficiently
• Managing requests and coordinating with providers as needed
• Evaluating claims for closure and making decisions that support positive outcomes

Skills

Customer service

Communication

Multitasking

Team collaboration

Education

Bachelor’s Degree

High School Diploma or Equivalent + 2+ years experience

Zurich Certified Insurance Apprentice

Tools

Microsoft Office Suite

Job description

Zurich North America is hiring a GAP Claims Adjuster to join the F&I GAP Claims Team. You will learn to interpret, investigate, and evaluate policies and coverage issues while handling low to moderate exposure GAP claims.

This remote position in the United States requires working Monday through Friday 7:30am–6:00pm local time, with occasional Saturday and/or overtime as required. Pay ranges from $22.40 to $30.87 per hour, with a 5% short-term incentive eligibility.