Remote F&I GAP Claims Specialist

Zurich 56 Company Ltd; Kansas; Hybrid; USD 64,196,000 - 88,442,000; Full time

Job summary

Zurich is seeking a GAP Claims Adjuster to join the F&I GAP Claims Team in a remote role based in the United States. You’ll learn to interpret, investigate and evaluate GAP policies and coverage issues while handling a low-to-moderate exposure caseload.

Responsibilities include reviewing new claims, making initial contact, handling inquiries, processing mail, coordinating with providers, and evaluating claims for closure.

Qualifications

• Bachelor’s Degree and no prior experience in Claims, OR
• High School Diploma and 2+ years in Customer Service, OR
• Zurich Certified Insurance Apprentice including an Associate Degree with no prior Claims experience
• Must obtain and maintain required adjuster licenses
• Experience with Microsoft Office

Responsibilities

• Reviewing new claims and ensuring all information is complete
• Making initial contact
• Responding promptly to emails and phone calls
• Processing incoming mail and handling relevant documentation
• Managing requests and coordinating with providers as needed
• Evaluating claims for closure and making decisions that support positive outcomes

Skills

Customer Service

Communication

Multitasking

Education

Bachelor’s Degree

High School Diploma or Equivalent

Zurich Certified Insurance Apprentice (Associate Degree)

Tools

Microsoft Office

Job description

Zurich is seeking a GAP Claims Adjuster to join the F&I GAP Claims Team in a remote role based in the United States. You’ll learn to interpret, investigate and evaluate GAP policies and coverage issues while handling a low-to-moderate exposure caseload.

Responsibilities include reviewing new claims, making initial contact, handling inquiries, processing mail, coordinating with providers, and evaluating claims for closure.