Remote Experience Design Director — UX/UI & Strategy

MSQ DX; United States; Remote; USD 135,000 - 165,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match up to 4%

Professional development

Job summary

MSQ DX is seeking an Experience Design Director to lead the creation of intuitive, visually compelling digital experiences across websites and apps. You’ll co-lead experience strategy with the Strategy team, translating research into user flows, prototypes and scalable design systems from concept through execution.

You’ll mentor designers, own design system governance, and guide projects with clients, shaping how AI and emerging interfaces fit into the design process while maintaining a

Qualifications

• Bachelor’s degree or equivalent in digital‑first environments.
• 10+ years designing digital experiences across platforms and devices.
• Deep Figma expertise guiding design system architecture and review work at detail.
• HTML/CSS knowledge and understanding of frontend translation of design decisions.
• Experience leading design for DXP implementations (Sitecore/Optimizely).
• Working knowledge of emerging technologies and AI‑powered experiences.

Responsibilities

• Set the design vision and quality bar for digital experiences across client websites and applications, staying hands‑on for key projects and pitches.
• Lead and mentor designers, providing design direction, feedback and guidance across projects.
• Build a culture of craft, feedback, and continuous learning.
• Partner with the Strategy team on user research, stakeholder interviews, workshops, journey mapping, persona development, audits and usability testing.
• Help clients build experience roadmaps that prioritize initiatives by user impact, business value, and technical feasibility.
• Produce user flows and support sitemaps and content hierarchies when needed.
• Design intuitive and visually compelling interfaces and own design system strategy, governance and standards.
• Create interactive prototypes to communicate concepts and validate solutions.
• Establish design system documentation, governance and best practices.
• Present and defend design direction to clients, building trusted relationships and contributing to pitches and estimates.
• Collaborate with strategists, developers and content teams.
• Lead the team’s adoption of emerging tools and AI, defining how AI fits into our design process.

Skills

Figma

Adobe CC

Atomic design

HTML/CSS

DXP platforms

AI experiences

UX strategy

Client leadership

Mentoring

Education

Bachelor’s degree

Tools

Sitecore

Optimizely

Job description

MSQ DX is seeking an Experience Design Director to lead the creation of intuitive, visually compelling digital experiences across websites and apps. You’ll co-lead experience strategy with the Strategy team, translating research into user flows, prototypes and scalable design systems from concept through execution.

You’ll mentor designers, own design system governance, and guide projects with clients, shaping how AI and emerging interfaces fit into the design process while maintaining a