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Job summary
Carda health Inc. seeks a Strategic Account Manager to lead executive relationships with National Health Plan Partners. You will run monthly reviews, track enrollment and performance against contracts, and identify expansion opportunities. You will collaborate across Clinical, Operations, Product, and Finance to deliver measurable value and maximize revenue, while guiding renewals and strategy with senior leadership.
Qualifications
3+ years in customer success, account management, or client partnerships at enterprise level
Direct experience managing a health plan relationship (Medicare Advantage)
Comfort pulling and analyzing data and turning it into executive-ready narratives
Familiarity with reporting tools (Salesforce, Google Docs, Canva, Sage)
Track record of owning renewals and driving expansion revenue
Responsibilities
Own and lead executive relationships across the book, communicating strategy to Sr Leadership
Turn data into a value story with ROI and impact narratives for each partner type
Drive expansion and renewal conversations, including pricing, with finance
Coordinate cross-functional initiatives across Clinical, Operations, Product, and Finance
Manage contracts and performance with quarterly and annual reviews
Maintain renewal readiness and ensure Salesforce health scores and renewal dates
Lead QBRs and executive check-ins centered on performance
Skills
Executive communication
Enterprise account management
Data analysis
Renewals & expansion
Health plans
Tools
Salesforce
Google Docs
Canva
Sage
Job description
Carda health Inc. seeks a Strategic Account Manager to lead executive relationships with National Health Plan Partners. You will run monthly reviews, track enrollment and performance against contracts, and identify expansion opportunities. You will collaborate across Clinical, Operations, Product, and Finance to deliver measurable value and maximize revenue, while guiding renewals and strategy with senior leadership.