Remote Execution & Alignment Leader

Palo Alto Networks, Inc.; Arlington, Northern (VA, KY); Hybrid; USD 178,000 - 246,000; Full time

Job summary

Palo Alto Networks is seeking a high-impact individual contributor to drive execution and alignment across the Global Technical Services organization. Reporting to the Sr.

Director of NAM Technical Services, you will serve as the operational connector across Strategy, Finance, Operations, and regional teams, translating leadership priorities into structured, accountable execution plans. You will sit at the intersection of technical delivery, customer success, and business performance.

Qualifications

• 10+ years of progressive experience in enterprise program governance, operational leadership, or business management within enterprise SaaS or cybersecurity environments.
• 5+ years leading M&A integrations in the Go-To-Market (GTM) or Customer Success space, ideally within Big 4 Management Consulting.
• Proven track record of enabling and governing complex, multi-million-dollar initiatives in post-sales, Professional Services, or Customer Success organizations.
• Strong understanding of cloud-native platforms, SaaS customer lifecycles, and post-sales delivery frameworks (Professional Services and CS).
• Ability to analyze and audit operational drivers, including P&L assumptions, utilization rates, and margin trends.
• Exceptional executive presence with a demonstrated ability to influence senior stakeholders and align cross-functional teams without direct authority.

Responsibilities

• Strategy-to-Execution: Translate leadership roadmaps into structured, cross-functional execution plans across regional teams—establishing clear sequencing, ownership, and governance standards.
• Operational & Financial Performance: Partner with Finance and Business Units to audit and validate core performance metrics (utilization, revenue, margins) and ensure operational plans align with fiscal targets.
• Service Transformation & AI Readiness: Operationalize changes to service delivery models—including AI-augmented methodologies and modernized reporting frameworks—ensuring cross-functional readiness and adoption.
• Ecosystem & Integration Governance: Provide governance visibility into subcontracting models, external delivery partners, and M&A operational integration across post-sales functions.
• Executive Synthesis & Matrix Alignment: Distill complex cross-organizational data into decision-ready executive briefings, surfacing delivery risks and resolving cross-functional friction to maintain momentum.

Education

Bachelor’s degree in Business, Finance, Engineering, or a related field

MBA or advanced business degree

Job description

Palo Alto Networks is seeking a high-impact individual contributor to drive execution and alignment across the Global Technical Services organization. Reporting to the Sr.

Director of NAM Technical Services, you will serve as the operational connector across Strategy, Finance, Operations, and regional teams, translating leadership priorities into structured, accountable execution plans. You will sit at the intersection of technical delivery, customer success, and business performance.