Remote Event Specialist

Mytravelconnection; New Brunswick (NJ); Remote; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Remote Event Specialist to join its team. This role offers the chance to provide exceptional customer service while planning memorable trips for travelers. You'll be responsible for booking air, hotels, and various events, working with top suppliers in the travel industry. With no prior experience required, comprehensive training will be provided to help you succeed. Enjoy a flexible schedule and the opportunity to earn employee discounts while working from home. If you have a passion for travel and customer service, this could be the perfect opportunity for you!

Benefits

Flexible Schedule

Agent Certification

Employee Discounts

Qualifications

• No experience necessary; training provided.
• Exceptional customer service and communication skills required.

Responsibilities

• Provide premium concierge service to travelers.
• Research and book domestic and international travel packages.

Skills

Customer Service

Communication Skills

Organizational Skills

Multi-tasking

Education

High School Diploma

Tools

Web-based Booking Engines

Travel Resources

Job description

Join to apply for the Remote Event Specialist role at My Travel Connection

Full Job Description
We are focused on providing superior customer service while executing memorable trips for travelers. This is an opportunity to work from home booking air, car, hotel, cruises, sporting events and concerts for a company that has been in business over 70 years serving clients all around the world. No experience necessary. We will train you.

Core Responsibilities:

• Serve as primary customer contact providing premium concierge level service to travelers from start to finish
• Respond to telephone, email inquiries and online travel submissions in a timely fashion
• Research and book Domestic and International travel packages including air, hotel, tours and ground transportation
• Work directly with top suppliers like Expedia, Universal Studios, Princess Cruises, Avis, Delta, etc.
• Become familiar with multiple web-based booking engines and travel resources
• Pricing & cost calculations for changes or added trip fees
• Provide e-tickets and take credit card payments over the phone.

Qualifications:

• No experience necessary, we will train
• Exceptional customer service abilities
• Superior written and verbal communication skills
• Strong organization with ability to prioritize and multi-task

Job Type: Full-time or part time

Benefits:

• Flexible Schedule
• Agent Certification
• Employee Discounts

Requirements:
Must be at least 18 years of age and reside in the U.S, Mexico, or Australia.
Laptop and/or smartphone and Wi-Fi are required.

Seniority level: Entry level
Employment type: Full-time
Job function: Customer Service
Industries: Hospitality