Remote EV Service Technician - Luxury Mobility

Lucid Motors; Plainview (NY); On-site; USD 43,000 - 59,000; Full time

Job summary

Lucid Motors is seeking a Service Technician in the United States to diagnose, maintain, and repair electric vehicles. You will work on HV/LV systems, document service interactions, and collaborate with the service team to deliver exceptional client experiences.

Required EV/HEV experience, EPA 609 certification, and a valid license. Lucid offers comprehensive benefits and opportunities for growth within a fast-paced, innovative environment.

Qualifications

• 2-5 years of experience as an automotive service technician, including previous experience with EV/HEV diagnosis and repair.
• Knowledge of High Voltage systems, Low Voltage systems, and Electric Vehicle powertrains.
• Customer facing experience exhibiting excellent written and verbal communication skills.
• Ability to use applications such as Microsoft Office as well as learn proprietary DMS software.
• EPA 609 Certification.
• Willingness to complete Lucid provided CPR training post hire.
• Valid driver’s license with no suspensions within the past year. Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire.

Responsibilities

• Confidently repair basic and major mechanical issues and perform basic electrical and mechanical diagnosis.
• Maintain a high knowledge level of High Voltage (HV), Low Voltage (LV), and general electric vehicle systems.
• Follow correct repair order documentation procedures, i.e. The Three C's.
• Effectively work with the appropriate software suite to properly and completely document all customer vehicle interactions.
• Effectively communicate and collaborate with other members of the service team (i.e., advisor, manager, etc.) as well as customers.
• Ability to demonstrate and teach learned technical skills/knowledge with others.
• Demonstrate attention to detail and passion for creating positive client experiences.
• Ability to work remotely and support mobile service team as needed.
• Other duties as assigned

Skills

EV/HEV diagnosis

High Voltage systems

Low Voltage systems

Customer facing communication

MS Office

DMS software

Education

EPA 609 Certification

Tools

MS Office

DMS software

Job description

Lucid Motors is seeking a Service Technician in the United States to diagnose, maintain, and repair electric vehicles. You will work on HV/LV systems, document service interactions, and collaborate with the service team to deliver exceptional client experiences.

Required EV/HEV experience, EPA 609 certification, and a valid license. Lucid offers comprehensive benefits and opportunities for growth within a fast-paced, innovative environment.