Remote EV Charging Support Specialist

Presto; United States; On-site; USD 28,413 - 40,467; Part time

Benefits offered by this job

Flexible timing

Free EV charging

Job summary

Presto is seeking passionate individuals for customer support roles aimed at assisting electric vehicle (EV) drivers. Ideal candidates will have firsthand experience with public EV charging and a strong commitment to customer satisfaction.

This role allows for remote work and entails using tech tools for support. Responsibilities include providing chat support and troubleshooting issues, with a pay rate of $25/hour and other perks like free EV charging.

Qualifications

• Must be based in the US, remote work acceptable.
• Recent experience driving an electric vehicle (EV).
• Comfortable with technology and troubleshooting.

Responsibilities

• Provide chat support for EV drivers using our charging app.
• Call customers back to troubleshoot when necessary.
• File bugs or report issues to tech teams.

Skills

Customer support experience

Experience with public EV charging

Tech tool proficiency

Detail-oriented

Tools

Charging apps

Chat support software

Google Drive

Job description

Presto is seeking passionate individuals for customer support roles aimed at assisting electric vehicle (EV) drivers. Ideal candidates will have firsthand experience with public EV charging and a strong commitment to customer satisfaction.

This role allows for remote work and entails using tech tools for support. Responsibilities include providing chat support and troubleshooting issues, with a pay rate of $25/hour and other perks like free EV charging.