Remote Epic Patient Scheduler | Patient Access

T2 Group

United States

Remote

USD 21,000 - 29,000

Full time

8 days ago
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Benefits offered by this job

Remote work environment
Extensive training and professional de
Great Benefits!
Prestigious hospitals

Job summary

T2 Flex, part of T2 Group, is hiring an Epic Patient Scheduler to support hospitals, healthcare networks and physician practices. The role emphasizes high-volume call handling, HIPAA compliance and accurate data entry for scheduling, registration and patient access services.

Ideal candidates bring strong communication, detail-orientation, and experience navigating Epic workflows. This is a remote, full-time W-2 position with salary paid hourly and comprehensive benefits.

Qualifications

  • Bachelor's degree preferred or equivalent experience in a customer-facing role.
  • Experience with Epic scheduling, registration and patient access workflows.
  • Ability to handle high-volume calls with accuracy and confidentiality.

Responsibilities

  • Collect patient information for scheduling, pre-registration and insurance verification.
  • Answer, screen, and process requests and inquiries per HIPAA and HITECH policies.
  • Enter demographic, clinical and billing information accurately.
  • Explain processes and required documentation to callers clearly.
  • Collect copays and payment information as needed.
  • Process information according to client policies and procedures.
  • Provide professional, compassionate, concierge-like service to patients.
  • Work 7am–7pm EST, 40 hours per week, in a remote setup.

Skills

Communication skills
Attention to detail
Multitasking
Customer service
Remote work
HIPAA knowledge

Education

Bachelor's degree preferred

Tools

Epic Scheduling
Epic Registration
Epic Patient Access workflows
MS Word
Excel
Outlook

Job description

T2 Flex, part of T2 Group, is hiring an Epic Patient Scheduler to support hospitals, healthcare networks and physician practices. The role emphasizes high-volume call handling, HIPAA compliance and accurate data entry for scheduling, registration and patient access services.

Ideal candidates bring strong communication, detail-orientation, and experience navigating Epic workflows. This is a remote, full-time W-2 position with salary paid hourly and comprehensive benefits.

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