Remote Epic Orders Systems Analyst

Highmark Health; Boston (MA); Remote; USD 68,000 - 106,000; Full time

Job summary

enGen is seeking an Epic Analyst to configure, rollout, and support Epic Orders applications. You will perform business analysis, requirements definition, and documentation, while communicating with end-users to implement effective solutions.

The role includes problem resolution and user training, with opportunities to manage small-to-medium projects in a remote setting. The ideal candidate has at least 3 years of Epic module administration, Epic Orders experience, and healthcare industry

Qualifications

• 3 years of systems administration experience within one or more Epic modules.
• Epic Orders Exp preferred.
• 3 years of experience in the healthcare industry preferred.

Responsibilities

• Plans, designs/builds, tests, implements, and supports Epic software.
• Analyzes and documents workflow analysis and user experience; supports environments or applications using domain knowledge.
• Configures changes within Epic environments to provide standardized, comprehensive workflows and supports end-users.
• Contributes to and manages small to medium projects; updates stakeholders on progress.
• Performs root cause analysis to resolve routine to moderately complex problems.

Skills

Analysis & design

Customer service

Critical thinking

Communication

Organization & priorities

Project management

Education

Associates

2 years experience in lieu of Associate's Degree

Bachelor’s degree in Computer Science, Information Systems, Healthcare or relevant experience

Job description

enGen is seeking an Epic Analyst to configure, rollout, and support Epic Orders applications. You will perform business analysis, requirements definition, and documentation, while communicating with end-users to implement effective solutions.

The role includes problem resolution and user training, with opportunities to manage small-to-medium projects in a remote setting. The ideal candidate has at least 3 years of Epic module administration, Epic Orders experience, and healthcare industry