Epic Orders Analyst — Remote Configuration & Support

Highmark Health

Pennsylvania

Hybrid

USD 68,000 - 106,000

Full time

6 days ago
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Job summary

enGen is seeking a skilled Epic Orders Analyst to configure, roll out, and support Epic Orders applications. The role involves business/systems analysis, requirements documentation, system design, and resolving end-user issues.

You will communicate with end-users to understand problems and implement effective solutions. The position emphasizes configuring Epic environments, guiding users, and maintaining documentation, with opportunities to lead small to mid-size projects.

Qualifications

  • Associates degree or 2 years relevant work experience in lieu of an Associate's Degree.
  • Bachelor’s degree in Computer Science, Information Systems, Healthcare or relevant experience.
  • Epic Application Certification within 6 months is required.

Responsibilities

  • Includes design/build/test/rollout and support for Epic software.
  • Analyze system requirements and user experience; document workflows.
  • Configure changes in Epic environments to standardize workflows.
  • Provide end-user training and create implementation documentation.
  • Support problem resolution and perform root-cause analysis.
  • Manage small to medium projects and update stakeholders on progress.

Skills

Epic knowledge
Customer service
Communication skills
Project management
Analytical thinking
Organizational skills

Education

Associate degree or 2 years relevant work experience
Bachelor's degree in CS/IS/Healthcare

Tools

Epic

Job description

enGen is seeking a skilled Epic Orders Analyst to configure, roll out, and support Epic Orders applications. The role involves business/systems analysis, requirements documentation, system design, and resolving end-user issues.

You will communicate with end-users to understand problems and implement effective solutions. The position emphasizes configuring Epic environments, guiding users, and maintaining documentation, with opportunities to lead small to mid-size projects.

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