Remote Epic Ambulatory Systems Analyst: Configure & Support

Highmark Health Company; Nashville (TN); Remote; USD 68,000 - 106,000; Full time

Job summary

enGen is seeking an Epic Analyst to configure, roll out, and support Epic Ambulatory applications in a remote-based environment. This role involves business analysis, requirements documentation, system design, and resolving end-user issues with Epic modules.

You will support and maintain Epic environments, design workflows, and prepare training materials while guiding small-to-medium projects and ensuring timely updates to stakeholders.

Qualifications

• 3 years of systems administration experience within one or more Epic modules.
• Experience with Epic Ambulatory preferred.
• 3 years of healthcare industry experience preferred.
• Epic Certification within 6 months required

Responsibilities

• Plans, designs/builds, tests, implements, and supports the needs of Epic software.
• Analyzes and determines system requirements and specifications. Performs and documents workflow analysis while evaluating user experience.
• Using knowledge of Epic, configures changes within the Epic environments to provide standardized, comprehensive workflows. Corrects issues, conducts routine maintenance, updates systems with new functionality to meet the end user’s needs, and implements new technologies.
• Contributes to and manages small to medium projects independently. Updates stakeholders as appropriate on a timely basis regarding progress on assigned tasks, projects, and issues.
• Conducts problem-solving and root cause analysis to resolve routine to moderately complex problems. Identifies solutions and completes documentation.

Skills

Epic configuration & support

Requirements gathering

User communication

Problem solving

Documentation

Education

Associate degree or equivalent

Bachelor's degree in CS/IS/Healthcare

Tools

Epic Ambulatory

Job description

enGen is seeking an Epic Analyst to configure, roll out, and support Epic Ambulatory applications in a remote-based environment. This role involves business analysis, requirements documentation, system design, and resolving end-user issues with Epic modules.

You will support and maintain Epic environments, design workflows, and prepare training materials while guiding small-to-medium projects and ensuring timely updates to stakeholders.