Remote Epic MyChart IT Specialist — Patient Workflows

TEKsystems; United States; Remote; USD 90,000 - 103,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Time Off / PTO

Job summary

TEKsystems is seeking an Epic MyChart IT Specialty Analyst to design, build, test, deploy, and optimize patient-facing digital workflows. You will translate clinical and operational needs into reliable Epic configuration across MyChart, access, ambulatory, revenue cycle, security, integration, and digital teams to improve patient experience while keeping platform stability.

Preferred experience includes MyChart activation, authentication and mobile workflows, Epic Care Companion, and Community

Qualifications

• Hands-on Epic MyChart build, configuration, testing, upgrade, and production-support experience.
• Current Epic certification or demonstrated certification history in MyChart or a closely related Epic patient engagement application.
• Three or more years of relevant experience with a degree, or five or more years of relevant experience without a degree.
• Ability to translate clinical and business workflows into technical requirements and reliable application design.
• Strong written and verbal communication, prioritization, independent judgment, and stakeholder management.

Responsibilities

• Configure, build, test, deploy, and optimize Epic MyChart and related patient engagement capabilities.
• Assess current and future-state workflows; document requirements, decisions, test plans, build specifications, and support procedures.
• Analyze Epic upgrades, release notes, patches, and new functionality; coordinate testing and implementation with application and operational partners.
• Investigate and resolve escalated incidents, defects, access issues, integration failures, and recurring problems; participate in the teams on-call rotation.
• Partner with Cadence, Prelude, Ambulatory, Resolute, security, interface, mobile, web, clinical, and operational teams where workflows cross applications.
• Lead smaller enhancements or components of larger initiatives and communicate scope, dependencies, risks, decisions, and status clearly.

Job description

TEKsystems is seeking an Epic MyChart IT Specialty Analyst to design, build, test, deploy, and optimize patient-facing digital workflows. You will translate clinical and operational needs into reliable Epic configuration across MyChart, access, ambulatory, revenue cycle, security, integration, and digital teams to improve patient experience while keeping platform stability.

Preferred experience includes MyChart activation, authentication and mobile workflows, Epic Care Companion, and Community