Remote Epic Clinical Applications Analyst (Senior/Level II)

Thecentermemphis; Memphis, Northern (TN, KY); Hybrid; USD 86,000 - 155,000; Full time

Job summary

St. Jude Children's Research Hospital is seeking an Epic Clinical Application Analyst (Senior or Level II) to join the EpicCare Ambulatory team.

The role supports ambulatory clinical workflows by optimizing Epic functionality and partnering with clinicians, operations, and IT stakeholders. The analyst will learn Epic EHR capabilities, configure ambulatory applications, and contribute to upgrades, testing, and issue resolution while serving as a SME for assigned EpicCare Ambulatory applications

Qualifications

• Bachelor's degree in computer science, engineering, business or related field required.
• Master's degree preferred.
• Experience translating business requirements to technical/system requirements.

Responsibilities

• Actively participate and lead in meetings with business teams to elicit and understand business requirements.
• Conduct analyses to report emerging business/system/process needs; elevate complex problems when required.
• Track and drive resolution of needs and requests of business teams within area, in coordination with other IT teams.
• Lead activities related to education of business teams around strategy, services, and capabilities, as well as change management, project management, and communication.
• Support development of presentation materials, documents, etc. for departmental stakeholders.
• Provide inputs for optimization of standardized/pre-described business requirement gathering in assigned area.
• Maintain relationships with key stakeholders and vendors, serving as the frontline point of contact for customers.
• Act as a mentor to others within team regarding own process; and train others in correct execution of the process.
• Perform other duties as assigned to meet the goals and objectives of the department and institution.
• Maintains regular and predictable attendance.

Education

Bachelor's degree in computer science, engineering, business or related field

Master's degree

Job description

St. Jude Children's Research Hospital is seeking an Epic Clinical Application Analyst (Senior or Level II) to join the EpicCare Ambulatory team.

The role supports ambulatory clinical workflows by optimizing Epic functionality and partnering with clinicians, operations, and IT stakeholders. The analyst will learn Epic EHR capabilities, configure ambulatory applications, and contribute to upgrades, testing, and issue resolution while serving as a SME for assigned EpicCare Ambulatory applications