Remote Epic Beaker Systems Analyst - Implementation

Highmark Health; Rhode Island; Teletrabalho; USD 95 000 - 116 000; Tempo integral

Resumo da oferta

Highmark Health is seeking an Epic Beaker Administrator to configure, rollout, and support Epic Beaker applications. The role involves business and systems analysis, requirements definition, documentation, and designing workflows to meet clinical and operational needs.

The candidate should have 3 years of Epic module systems administration experience, strong customer service, and knowledge of project management principles. Epic Certification within 6 months is expected.

Qualificações

• 3 years of systems administration experience within one or more Epic modules.
• Bachelor’s degree in Computer Science, Information Systems, Healthcare or relevant experience.
• Epic Application Certification within 6 months.
• 2 years of relevant work experience in lieu of an Associate's Degree.
• Strong customer service skills.
• Demonstrates knowledge of project management principles.

Responsabilidades

• Configure, roll out, and support Epic Beaker applications.
• Perform business/systems analysis, requirements definition and documentation.
• Plan, design/build, tests, implements, and supports Epic workflows.
• Provide guidance and end-user support to enhance Epic usage and resolve issues.
• Manage small to medium projects and update stakeholders on progress.
• Conduct problem-solving and root cause analysis to resolve issues.

Conhecimentos

Customer service

Project management

Requirements analysis

Epic Beaker

System administration

Documentation

Formação académica

Bachelor’s degree in Computer Science, Information Systems, Healthcare or relevant experience

Ferramentas

Epic Beaker

Descrição da oferta de emprego

Highmark Health is seeking an Epic Beaker Administrator to configure, rollout, and support Epic Beaker applications. The role involves business and systems analysis, requirements definition, documentation, and designing workflows to meet clinical and operational needs.

The candidate should have 3 years of Epic module systems administration experience, strong customer service, and knowledge of project management principles. Epic Certification within 6 months is expected.