Remote Epic Applications Analyst (Levels I–IV)

SolutionHealth; Clayton (NM); Remote; USD 80,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Competitive pay

Tuition Reimbursement

403(b) Retirement Savings Plan

Job summary

SolutionHealth is seeking an Epic Applications Analyst to implement, develop, and maintain the Epic system (Cheers and MyChart) across multiple levels. The role includes on-call support, client interactions, and adhering to software lifecycle standards while advancing patient safety and care quality.

The position spans entry to expert levels, with staffing decisions based on experience, Epic training status, and cultural fit. It is primarily remote with occasional travel for Go-Live and training.

Qualifications

• 4-year Bachelor's Degree or combination of relevant education & experience may be considered in lieu of Bachelor's Degree.
• Training in, or demonstrated aptitude in analytical abilities required as appropriate for role area.
• Certification requirements and depth of Epic experience varies depending on the Analyst level. All analyst levels require prior Epic experience (end user or analyst). Epic Application Analysts 2-4 require current Epic training status (certification, accreditation, and/or proficiency) in primary application required, with a combination of current Epic training statuses in additional area(s) in application maintenance and development required in upper levels.
• Ideal candidates will possess strong experience as analyst with expert knowledge and experience in leading system analysis with special emphasis on system methodologies, projects management and business process reengineering related to information systems required. Experience in a healthcare setting required. Active vendor training status required.
• Can work under pressure with competing priorities and rapidly changing situations.
• Must be able to complete work through continuous use of a computer to perform job responsibilities.
• Must be able to communicate frequently and effectively with others verbally, in writing, and by virtual meetings (including camera)

Responsibilities

• System Build and Configuration: Independently research and configure systems to improve processes, add efficiencies, and promote patient safety.
• Heuristic Design: Promotes the effective use and benefits of healthcare systems. Leverages applicable clinical/business knowledge, expertise, and licensure to inform workflow, system design, and to support end users. Demonstrates a solid understanding of heuristics in software design and incorporates questions and design elements in daily work.
• Adapt and Innovate: Embrace change positively, seek process improvements, and demonstrate innovative thinking.
• Ensure Accountability: Take responsibility for actions, correct mistakes, and adhere to service excellence standards. Demonstrates a commitment to service excellence, following IS Standards of Behaviors, governance, and performance management processes.
• Collaborate and Communicate: Build partnerships with stakeholders, end users, and colleagues, ensuring effective communication and support.
• Information Technology: Demonstrates general knowledge of systems development life cycle by applying appropriate methods to develop, test, deploy and evaluate ongoing maintenance needs.
• Project Management: Manage projects effectively, understand system development life cycles, and follow project management principles.
• Documentation and Testing: Create and maintain thorough documentation, develop test scripts, and ensure builds meet departmental standards and end user approval.

Skills

Analytical abilities

Education

Bachelor's degree

Epic training status

Job description

SolutionHealth is seeking an Epic Applications Analyst to implement, develop, and maintain the Epic system (Cheers and MyChart) across multiple levels. The role includes on-call support, client interactions, and adhering to software lifecycle standards while advancing patient safety and care quality.

The position spans entry to expert levels, with staffing decisions based on experience, Epic training status, and cultural fit. It is primarily remote with occasional travel for Go-Live and training.