Remote Enterprise Technical Success & Expansion

New Relic, Inc.; Atlanta, Chicago, Houston (GA, IL, TX); Remote; USD 149.000 - 186.000; Vollzeit

Benefits dieser Stelle

Health insurance

Dental insurance

Vision insurance

Parental leave

Mental health benefits

401(k) plan and match

Flexible time-off

11 paid holidays

Volunteer time off

Zusammenfassung

New Relic, Inc. is seeking a Technical Success Manager (TSM) to lead the post-sales technical journey for enterprise customers. You will drive platform adoption, architecture leadership for expansion, and ensure customers realize value and unlock new consumption opportunities.

You will deliver tailored product demonstrations, run PoVs with Expansion Account Executives, and map whitespace to shape technical roadmaps aligned with customer goals.

Qualifikationen

• 3+ years with enterprise customers driving technical adoption or expansion.
• Strong technical background with sales/customer orientation.
• Experience with observability tools and performance monitoring is a plus.

Aufgaben

• Lead onboarding, adoption and consumption initiatives to drive committed usage.
• Deliver tailored demos showing business value and ROI of the platform.
• Partner with Expansion AEs to run PoVs and identify expansion opportunities.
• Lead technical workshops and enablement for customers.

Kenntnisse

Enterprise focus

Technical sales

Observability

Cloud platforms

Kubernetes

Ausbildung

Bachelor's degree in Engineering/CS

Tools

AWS

Azure

GCP

Kubernetes

Jobbeschreibung

New Relic, Inc. is seeking a Technical Success Manager (TSM) to lead the post-sales technical journey for enterprise customers. You will drive platform adoption, architecture leadership for expansion, and ensure customers realize value and unlock new consumption opportunities.

You will deliver tailored product demonstrations, run PoVs with Expansion Account Executives, and map whitespace to shape technical roadmaps aligned with customer goals.