Remote Enterprise Network Solutions Engineer

Eleven Software

Northern (KY)

Hybrid

USD 115,000 - 125,000

Full time

14 days+

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Benefits offered by this job

Medical, dental, and vision coverage

401(k) plan

Paid time off

11 paid holidays

Year-end holiday break

Job summary

Eleven Software is seeking a Solutions Engineer to serve as the technical authority for deploying our Wi‑Fi and network management platforms at scale. You will partner with Implementation Managers, Customer Success, Engineering, LSPs, and delivery partners to enable and support deployment lifecycle, drive standards, and deliver high‑quality outcomes through automation and playbooks.

You will build partner capability, provide remote guidance, validate configurations, and mentor partner engineers

Qualifications

5+ years of enterprise networking, implementation or technical consulting experience.
Experience supporting managed service providers, customer service providers, or systems integrators.
Strong knowledge of Ethernet, TCP/IP, VLANs, routing, switching, Wi‑Fi, RADIUS, 802.1X and firewall technologies.
Experience with Cisco, Aruba, Ruckus, Juniper, Fortinet, Meraki, or equivalent platforms.
Excellent troubleshooting, documentation, presentation, and customer communication skills.

Responsibilities

Act as the primary technical advisor to LSPs throughout customer deployments.
Provide remote implementation guidance and technical oversight.
Assist LSPs with complex implementations and technical escalations, validating routing, VLANs, wireless controller configuration, authentication, firewall and connectivity requirements.
Serve as the technical lead for several concurrent engagements with current and prospective enterprise customers.
Establish credibility with the customer’s IT/network team on assigned accounts, becoming the trusted technical counterpart for all deployment-related topics.