Remote Enterprise Localization Operations Specialist

Battery Ventures; Northern (KY); Hybrid; USD 60,000 - 70,000; Full time

Benefits offered by this job

Remote-first environment

Competitive salary

401(k) + company match

Health insurance (family coverage)

Flexible PTO

11 holidays

Parental leave

Apple equipment

Employee referral program

Job summary

Smartling, an AI-native translation platform, is seeking a Localization Operations Specialist to own the end-to-end localization lifecycle for a portfolio of enterprise clients. You will act as the operational point of contact and trusted advisor, balancing speed with accuracy in a remote-first environment.

Based on the US East Coast, you will design and optimize processes within Smartling’s platform, coordinate with cross-functional teams, and leverage AI tooling to improve efficiency and

Qualifications

• 2-3 years of localization or translation project management experience.
• Solid understanding of localization file formats, content types, and CAT/TMS tooling.
• Strong client management and stakeholder skills.
• Experience coordinating with cross-functional teams across engineering, QA, and vendor management.
• Proficiency with project management and reporting tools (e.g., Jira, Asana, Google Sheets, Looker).
• Excellent organizational and time management skills.

Responsibilities

• Act as your clients' localization operations expert, as the primary operational point of contact and trusted advisor for assigned accounts.
• Foster strong stakeholder relationships, coordinate cross-functional teams to ensure successful execution and continuous improvement of clients' localization programs.
• Design and optimize localization processes within Smartling’s platform and client-preferred project management and content management tools.
• Solve problems independently and collaboratively, bringing a solutions-first mindset to client challenges.
• Proactively drive operational excellence by identifying and implementing process improvements, documenting best practices, and leveraging automation and AI-enabled solutions.

Skills

Localization project management

Client management

Cross-functional coordination

Time management

Communication skills

Tools

Jira

Asana

Google Sheets

Looker

CAT/TMS tooling

Job description

Smartling, an AI-native translation platform, is seeking a Localization Operations Specialist to own the end-to-end localization lifecycle for a portfolio of enterprise clients. You will act as the operational point of contact and trusted advisor, balancing speed with accuracy in a remote-first environment.

Based on the US East Coast, you will design and optimize processes within Smartling’s platform, coordinate with cross-functional teams, and leverage AI tooling to improve efficiency and