AI Operations Lead, Localization

Workday; Pleasanton (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

Workday is seeking a Localization Specialist focused on AI Ops to accelerate global product expansion. You will deploy large and small language models to automate the localization lifecycle and scale releases across markets.

Collaboration with Engineering, Product, ML, Legal and Responsible AI teams will ensure culturally accurate, high-quality translations while maintaining UI consistency and compliance.

Qualifications

• 8+ years of related work experience.

Responsibilities

• Deploy AI model workflows to automate localization using Modelfront and Intento.
• Design prompts for machine translation and cultural nuance.
• Integrate AI localization checks into engineering pipelines and workflows with Phrase.
• Use AI-based testing tools to validate UI consistency and linguistic quality.
• Collaborate with Engineering, Product, Machine Learning, Legal and Responsible AI teams to improve usability and trust.
• Support educational initiatives and upskilling to build AI fluency across the globalization team.

Skills

AI localization

Language model deployment

Cross-functional collaboration

Tools

Modelfront

Intento

Phrase

Job description

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

About The Team

The Globalization team is a central driver for our company's international expansion, using a technology-first approach to ensure our products and services are accessible and culturally relevant for customers across the globe. We serve as the Center of Excellence, partnering with product and engineering teams from initial concept to launch. We are dedicated to building a scalable, resilient globalization infrastructure — and we have fun doing it, working across cultures and disciplines every day.

About The Role

As a Localization Specialist focused on AI Ops, you optimize global expansion by deploying large and small language models to automate the localization lifecycle. You will focus on scaling international releases through AI-driven quality checks and linguistic model refinement. This role exists to reduce manual translation review work and speed up how quickly Workday can bring products to new markets and languages.

You will:

• Deploy AI model workflows to automate content transformation and adaptation using tools such as Modelfront and Intento.
• Design and refine prompts for high-accuracy machine translation and cultural nuance.
• Integrate AI-led localization checks into existing engineering pipelines and streamline workflows using orchestration tools or Phrase.
• Use AI-based testing tools to validate consistency in the user interface and automate linguistic quality evaluation, reducing reliance on manual review.
• Collaborate with stakeholders across Engineering, Product, Machine Learning, Legal, and Responsible AI teams to improve usability, trust, and adoption of AI systems globally.
• Support educational initiatives and team upskilling to build AI fluency and operational excellence across the globalization team.

Basic Qualifications

8+ years of related work experi