Remote Enterprise Customer Success Partner - Healthcare

First Advantage Global operating Centre; United States; A distancia; USD 75.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work

Medical, Vision, Dental

401k with company match

Employee stock purchase plan

PTO and holidays

Descripción de la vacante

First Advantage in the United States seeks a Customer Success Partner to grow revenue within a small number of named strategic accounts through consultative sales and enterprise account management. You will develop strategic plans, coordinate with client teams, and ensure service levels across FA solutions.

This 100% work-from-home role allows light travel and requires 3+ years in professional account management, with MS Office proficiency and strong communication.

Formación

• 3+ years in professional account management or sales account management for strategic national/global accounts.
• Proficiency with MS Office (Word, PowerPoint, Excel).
• Strong oral and written communication and interpersonal skills.
• Excellent organization, analytical, and problem-solving abilities.
• Ability to manage multiple tasks and meet deadlines.
• Professional demeanor with networking capabilities.

Responsabilidades

• Develop clear sales account plans for named strategic accounts and track revenue trends.
• Identify additional FA products or solutions to maximize revenue.
• Coordinate cross-functional resources to penetrate the market and optimize pricing.
• Prepare quarterly and annual client business reviews.
• Maintain knowledge of customer background screening and related processes.
• Build and maintain executive-level relationships and provide leadership in a matrixed environment.

Conocimientos

Sales account management

MS Office

Communication skills

Multi-tasking

Organizational skills

Networking

Educación

Bachelor’s Degree or equivalent

Descripción del empleo

First Advantage in the United States seeks a Customer Success Partner to grow revenue within a small number of named strategic accounts through consultative sales and enterprise account management. You will develop strategic plans, coordinate with client teams, and ensure service levels across FA solutions.

This 100% work-from-home role allows light travel and requires 3+ years in professional account management, with MS Office proficiency and strong communication.