Remote Enterprise Customer Success Manager – Growth

Omnicell; Atlanta (GA); À distance; USD 66 000 - 150 000; Plein temps

Résumé du poste

Enliven Health in Atlanta, GA is seeking a Customer Success Manager to steward strategic enterprise accounts, drive adoption, and reduce churn. You’ll collaborate with Sales, Product, and Support to expand usage and demonstrate value across diverse healthcare organizations.

The role emphasizes customer advocacy, regular business reviews, and hands-on guidance to optimize EnlivenHealth solutions. Strong relationship skills and a track record in health-system or pharmacy settings are highly valued.

Qualifications

• Experience building and maintaining relationships with large enterprise customers.
• Ability to drive adoption, retention, and renewals across SaaS solutions.
• Strong written and verbal communication skills and stakeholder management.

Responsabilités

• Own strategic relationships with enterprise customers and drive retention and growth.
• Identify expansion opportunities and partner with Sales to upsell.
• Coordinate with internal teams to ensure on-time delivery and issue resolution.

Connaissances

Enterprise customers

Relationship management

Communication skills

Cross-functional collaboration

Formation

Associate degree

Bachelor’s degree

Outils

Salesforce

Description du poste

Enliven Health in Atlanta, GA is seeking a Customer Success Manager to steward strategic enterprise accounts, drive adoption, and reduce churn. You’ll collaborate with Sales, Product, and Support to expand usage and demonstrate value across diverse healthcare organizations.

The role emphasizes customer advocacy, regular business reviews, and hands-on guidance to optimize EnlivenHealth solutions. Strong relationship skills and a track record in health-system or pharmacy settings are highly valued.