Remote Enterprise Customer Success Manager

Camunda; Northern (KY); Hybrid; USD 120,000 - 193,000; Full time

Benefits offered by this job

Remote work

Annual kickoff

Health & wellbeing

Professional growth

Job summary

Camunda is seeking a Customer Success Manager to serve as the strategic partner for a portfolio of enterprise customers, guiding adoption and renewal across a remote-first, global environment.

You will own relationships, drive renewal opportunities, and collaborate with Sales, Product, Engineering, and Support to deliver measurable business value. Strong data-driven communication is essential.

Qualifications

• 6+ years in Customer Success, Strategic Account Management, or customer-facing consulting in B2B software.

Responsibilities

• Own a portfolio of enterprise customers from onboarding through renewal.
• Drive retention and expansion by managing health, risk, and opportunities.
• Lead structured customer conversations to connect Camunda capabilities to outcomes.

Skills

Portfolio management

Stakeholder management

Renewals & expansion

Data-informed decisions

Job description

Camunda is seeking a Customer Success Manager to serve as the strategic partner for a portfolio of enterprise customers, guiding adoption and renewal across a remote-first, global environment.

You will own relationships, drive renewal opportunities, and collaborate with Sales, Product, Engineering, and Support to deliver measurable business value. Strong data-driven communication is essential.