Remote Enterprise CSM: Driving Value-Based Care

Health Data Innovations, Inc.; Seattle, San Francisco (WA, CA); Híbrido; USD 85.000 - 115.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Discretionary bonus

Equity options

Benefits package

Descripción de la vacante

Pearl Health is seeking an experienced Account Management & Strategic Consulting professional to own post-sale success for about 10 medium to enterprise accounts. You will guide implementation, renewals, and value-based care adoption across client networks.

You will lead executive reviews, analyze performance data, deploy trainings, and coordinate with cross-functional teams to maximize Pearl’s impact while aligning with client objectives and policies.

Formación

• Bachelor’s degree or equivalent professional experience.
• 4+ years in a provider-facing role such as Customer Success or Enterprise Relationship Management.
• Experience in value based care.
• Ability to deliver presentations to clinical staff and executive leadership.
• Willingness to travel up to 25% for critical in-person meetings.
• Remote role based in the Pacific Time Zone (PST) to support West Coast portfolio.

Responsabilidades

• Manage a portfolio of 10 medium and large accounts by designing strategic implementation frameworks and advising leadership on best practices for product integration.
• Lead customer engagements, including monthly and quarterly business reviews and workshops, to establish clear objectives and demonstrate Pearl’s value.
• Partner with CS Operations and Growth teams to secure contract renewals and drive account expansion.
• Consult with provider leadership to re-engineer clinical and administrative workflows for value-based care objectives.
• Analyze performance data to identify cost drivers and collaborate with provider partners to develop optimal strategies for referrals and care management.
• Collaborate with internal Practice Transformation, Data Science, and ACO Operations teams to deliver insights that optimize provider performance and success.

Conocimientos

Strong relationship-building

Strategic thinking

Presentation skills

Client management

Travel readiness

Educación

Bachelor’s degree or equivalent professional experience

Herramientas

HubSpot CRM

Descripción del empleo

Pearl Health is seeking an experienced Account Management & Strategic Consulting professional to own post-sale success for about 10 medium to enterprise accounts. You will guide implementation, renewals, and value-based care adoption across client networks.

You will lead executive reviews, analyze performance data, deploy trainings, and coordinate with cross-functional teams to maximize Pearl’s impact while aligning with client objectives and policies.