Remote Enterprise Client Success Manager—Growth & Impact

LLC Evido ge; United States; Teletrabalho; USD 85 000 - 120 000; Tempo integral

Resumo da oferta

Evido is seeking a Middle Client Success Manager to guide onboarding and support paid campaigns across Meta, TikTok, Google, and other platforms. You will build long-term relationships with Enterprise clients, drive performance reviews, and coordinate with internal teams to ensure smooth execution.

Fluency in English and Russian is required, with strong analytical and project-management skills. Join a fast-growing AdTech company that values autonomy, clear communication, and customer-centric

Qualificações

• 3+ years of experience in digital marketing, AdTech, media agencies or performance marketing.
• Strong understanding of the digital advertising ecosystem (Meta, Google, TikTok or similar platforms).
• Experience coordinating multiple stakeholders and leading complex projects.
• Strong analytical skills and confidence working with data in Excel / Google Sheets.
• Excellent English (C1/C2) and Russian (C1/C2).
• Proactive and ownership-driven.

Responsabilidades

• Build long-term relationships with Enterprise clients and act as their trusted advisor.
• Explain product logic, walk clients through key steps, answer early-stage questions.
• Drive regular client performance reviews and commercial conversations.
• Resolve complex client issues in collaboration with internal teams.
• Own operational processes related to Enterprise clients and ensure smooth execution across teams.
• Monitor internal workflows, identify bottlenecks and drive process improvements.
• Help scale the Client Success function by improving documentation, playbooks and internal processes.
• Work closely with advertising platforms (Meta, TikTok, Google and others) on escalations and partnership initiatives.
• Coordinate internal stakeholders to deliver the best client experience.
• Support strategic initiatives and participate in launching new products and workflows.
• Analyze client performance, commercial metrics and operational data.
• Prepare presentations, reports and recommendations for clients and internal stakeholders.
• Translate complex information into clear business actions.

Conhecimentos

Client success

Stakeholder management

Project management

Analytical skills

English proficiency

Russian proficiency

Proactive

Ownership

Cross-functional collaboration

Ferramentas

Excel / Google Sheets

Descrição da oferta de emprego

Evido is seeking a Middle Client Success Manager to guide onboarding and support paid campaigns across Meta, TikTok, Google, and other platforms. You will build long-term relationships with Enterprise clients, drive performance reviews, and coordinate with internal teams to ensure smooth execution.

Fluency in English and Russian is required, with strong analytical and project-management skills. Join a fast-growing AdTech company that values autonomy, clear communication, and customer-centric