Remote Enterprise Change Manager for BPMO Initiatives

Eliassen Group; San Juan (PR); Remote; USD 103,000 - 110,000; Full time

Benefits offered by this job

MedicalDentalVision benefits

401k with company matching

Life insurance

Job summary

Eliassen Group is seeking an Enterprise Change Management Consultant to lead communications and organizational change management for BPMO initiatives. Remote, W2 role with a competitive benefits package and 401k matching.

The candidate will develop stakeholder plans, implement change standards, and measure process effectiveness across banking/financial services projects. Strong collaboration with leaders is required.

Qualifications

• 6+ years in project management, business analysis, and/or change management with a bachelor’s degree, or 10+ years with a high school diploma or GED.
• Experience in banking or financial services.
• Ability to quickly understand business needs and develop communication and change strategies.
• Capability to build relationships and influence at all organizational levels.
• Creative problem solving with strategic solutions to complex communication challenges.
• Ability to manage multiple assignments in a fast-paced team environment.
• Process engineering skills and working knowledge of project methodology.
• Strong communications, writing, and editing skills.
• Experience with electronic delivery channels and processes.
• Proficiency with Microsoft SharePoint, Excel, PowerPoint, Word, and Outlook.
• Preferred: PROSCI certification.
• Preferred: Experience with nCino or Salesforce.
• Preferred: Ability to design and execute measurements to evaluate solution effectiveness and adjust as needed.

Responsibilities

• Lead communication and organizational change management efforts for BPMO initiatives, including stakeholder identification, analysis, and execution of messaging, timing, and channel delivery.
• Design, implement, maintain, and update change management standards, processes, and tools.
• Ensure organizational adherence to change management standards and processes across BPMO and project associates.
• Manage the entire change lifecycle, ensuring changes are recorded, reviewed, assessed, evaluated, authorized, coordinated, tested, and closed.
• Develop and report KPIs, output metrics, workload metrics, and process metrics to measure effectiveness.
• Facilitate meetings to ensure risks and impacts of change are understood and mitigated.
• Collaborate with leaders and workstreams to align change strategies with department and company needs.

Skills

Change management

Stakeholder management

Communication

Project management

Business analysis

Education

Bachelor’s degree preferred

High school diploma with experience accepted

PROSCI certification preferred

Tools

SharePoint

Excel

PowerPoint

Word

Outlook

nCino

Salesforce

Job description

Eliassen Group is seeking an Enterprise Change Management Consultant to lead communications and organizational change management for BPMO initiatives. Remote, W2 role with a competitive benefits package and 401k matching.

The candidate will develop stakeholder plans, implement change standards, and measure process effectiveness across banking/financial services projects. Strong collaboration with leaders is required.