Remote Enterprise Account Executive — CCaaS & CX

TTEC Digital; United States; Remote; USD 135,000 - 170,000; Full time

Benefits offered by this job

Medical, dental, vision

tax-advantaged health care accounts

financial and income protection for员工

Job summary

TTEC Digital is seeking a high-performing Enterprise Account Executive to drive new logo growth across our CCaaS and Customer Experience solutions portfolio. This hunter-focused individual contributor role targets enterprise and upper mid-market organizations with complex technology and services offerings.

You will build executive relationships, develop strategic account plans, and lead multi-stakeholder sales cycles from discovery to close, coordinating with Solution Architects and delivery

Qualifications

• 10+ years of mid market to enterprise level consultative solution-selling experience.
• 4+ years sales experience in CCaaS, Contact Center, CX, SaaS, Customer Service Technology.
• Proven success generating net-new business opportunities and closing complex enterprise deals.
• Demonstrated track record achieving or exceeding sales quotas.

Responsibilities

• Generate new business revenue through the sale of CCaaS, AI, customer experience, and digital transformation solutions.
• Develop and execute strategic account plans to identify and penetrate target accounts.
• Prospect and create pipeline through outbound business development activities, partner relationships, networking, referrals, and industry engagement.
• Engage executive stakeholders, including CIOs, COOs, Customer Experience leaders, Contact Center leaders, and Operations executives.
• Lead complex sales cycles from initial discovery through contract negotiation and close.
• Collaborate with Solution Architects, Consulting, Delivery, and Partner teams to develop tailored customer solutions.
• Position multi-vendor CCaaS and CX solutions aligned to customer business objectives.
• Manage sales opportunities, forecasting, and pipeline activity within CRM systems.
• Respond to RFPs, develop business cases, and present solution recommendations to executive audiences.
• Consistently achieve or exceed annual revenue and quota targets.
• Establish trusted advisor relationships with customers and technology partners.

Skills

Enterprise sales

CCaaS sales

Multi-stakeholder sales

Job description

TTEC Digital is seeking a high-performing Enterprise Account Executive to drive new logo growth across our CCaaS and Customer Experience solutions portfolio. This hunter-focused individual contributor role targets enterprise and upper mid-market organizations with complex technology and services offerings.

You will build executive relationships, develop strategic account plans, and lead multi-stakeholder sales cycles from discovery to close, coordinating with Solution Architects and delivery