Remote Enrollment Support & Records Specialist

200 UM Corp (Enterprise); United States; Remote; USD 19,000 - 28,000; Full time

Job summary

The University of Miami, Division of Enrollment Management, is seeking an Enrollment Support Specialist 1 for a full-time, remote role. You will deliver high-quality customer service to applicants and families and handle enrollment records in Slate, CaneLink, and related systems.

The position pays $17.15 per hour. Responsibilities include processing and organizing documents, maintaining data integrity, assisting with transcript review and I-20 processing, and coordinating communications across

Qualifications

• High School Diploma required; higher education preferred.
• No prior experience required; customer service or records management desirable.
• Learning agility to adapt to new procedures and priorities.
• Strong teamwork and collaboration skills.
• Excellent written and verbal communication with attention to detail.

Responsibilities

• Serves as the primary contact for admissions and financial aid inquiries.
• Manages incoming documents and ensures correct assignment to records.
• Maintains data integrity in the University systems and records.
• Supports records management concepts and confidentiality.
• Reviews and processes test scores, changes, and transcripts as needed.
• Assists with I-20 processing and cross-department coordination.

Skills

Customer service

Records management

Attention to detail

Communication

Teamwork

Learning agility

Technical proficiency

Education

High School Diploma

Post-secondary education

Job description

The University of Miami, Division of Enrollment Management, is seeking an Enrollment Support Specialist 1 for a full-time, remote role. You will deliver high-quality customer service to applicants and families and handle enrollment records in Slate, CaneLink, and related systems.

The position pays $17.15 per hour. Responsibilities include processing and organizing documents, maintaining data integrity, assisting with transcript review and I-20 processing, and coordinating communications across