Remote Engineering Manager, Site Reliability & Growth

United States Digital Space LLC; United States; Remote; USD 129,000 - 136,000; Full time

Job summary

United States Digital Space LLC is transforming the grocery industry by building technology that connects customers, shoppers, retailers, and brands. We seek an Engineering Manager to lead a team of Site Reliability Engineers responsible for reliability, scalability, and performance of our platform.

You will partner with engineering, product, security, and infrastructure teams, drive incident management and operational excellence, and guide automation initiatives in a fast‑growing environment.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
• Seven or more years of experience in software engineering, infrastructure engineering, Site Reliability Engineering, or a related field.
• Two or more years of experience managing, mentoring, or leading engineering teams.
• Professional experience with cloud infrastructure, distributed systems, networking, containers, orchestration platforms, or related production technologies.
• Experience leading or participating in production incident response, post‑incident reviews, reliability improvement initiatives, and operational readiness practices.
• Experience communicating technical risks, priorities, and tradeoffs to engineering leaders and cross‑functional stakeholders.

Responsibilities

• Lead, mentor, and develop a team of Site Reliability Engineers, establishing clear goals, providing actionable feedback, and supporting career growth and professional development.
• Set the team’s technical direction and priorities for improving reliability, scalability, availability, performance, and operational readiness.
• Partner with engineering, product, security, infrastructure, and other cross‑functional teams to define reliability standards, influence system design, and deliver initiatives that improve the customer and developer experience.
• Drive incident management and operational excellence, including incident response, post‑incident learning, service‑level objectives, capacity planning, observability, and continuous risk reduction.
• Promote automation and self‑service tooling that reduce operational toil, improve deployment confidence, and enable engineering teams to own and operate their services effectively.
• Balance near‑term operational needs with long‑term investments, making thoughtful tradeoffs in a high‑growth environment where priorities and requirements can change quickly.
• Communicate clearly with technical and non‑technical stakeholders, bringing transparency to reliability risks, project status, tradeoffs, and decisions.

Skills

years of experience in software eng

team leadership

cloud infrastructure

distributed systems

incident response

communication with stakeholders

Education

Bachelor’s degree in CS/Eng or related field

Tools

Infrastructure as Code

Continuous Delivery

Monitoring

Logging

Tracing

Job description

United States Digital Space LLC is transforming the grocery industry by building technology that connects customers, shoppers, retailers, and brands. We seek an Engineering Manager to lead a team of Site Reliability Engineers responsible for reliability, scalability, and performance of our platform.

You will partner with engineering, product, security, and infrastructure teams, drive incident management and operational excellence, and guide automation initiatives in a fast‑growing environment.