Remote Energy Efficiency Support Specialist

CLEAResult; Oklahoma; On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

401(k) match

Paid vacation, sick, personal and par.

Volunteer time

Recognition program

Employee Assistance Program

Access to on-demand training

Job summary

CLEAResult is seeking a Energy Efficiency Customer Support Specialist to join our remote team. This inbound contact center role helps utility customers save money, improve home energy efficiency, and support multiple programs across platforms.

The role emphasizes customer service, scheduling, enrollment, program education, tech support, and status updates. Requires at least 6 months in a customer-facing environment; call center experience preferred; strong typing and a service mindset; remote

Qualifications

• Minimum 6 months of customer-facing experience.
• Call Center experience in inbound/outbound sales environment preferred.
• Sales-oriented with focus on customer service satisfaction.
• Ability to thrive in an intensive environment, balancing customer support while navigating multiple platforms.

Responsibilities

• Handle inbound and outbound calls and support multiple programs.
• Navigate scripts and provide accurate information to customers.
• Assist with tech support, enrollment, education, and status updates across platforms.

Skills

Inbound/outbound calls

Typing 35+ WPM

Customer service

Sales oriented

Education

High School Diploma or GED

Job description

CLEAResult is seeking a Energy Efficiency Customer Support Specialist to join our remote team. This inbound contact center role helps utility customers save money, improve home energy efficiency, and support multiple programs across platforms.

The role emphasizes customer service, scheduling, enrollment, program education, tech support, and status updates. Requires at least 6 months in a customer-facing environment; call center experience preferred; strong typing and a service mindset; remote