Remote Energy Efficiency Programs Coordinator

Us Tech Solutions; Charlotte (NC); Remote; USD 45,000 - 65,000; Full time

Job summary

US Tech Solutions in Charlotte, NC is seeking a customer service professional to support Business Markets regulated Energy Efficiency programs. The role involves assisting customers by phone, processing applications, and driving program responsiveness, with occasional office meetings.

Candidates typically have 5-7 years experience, a High School Diploma or GED, and strong communication skills. The position may include remote work with occasional travel for meetings or training.

Qualifications

• 5-7 years of experience in a related role.
• High School Diploma or GED required.
• Strong communication and problem-solving skills.

Responsibilities

• Interact with customers; respond to inquiries about accounts, products, and services.
• Take care of and resolve customer complaints.
• Process orders/applications and provide pricing, service changes, and shipping information.
• Coordinate with other departments to ensure customer service.
• May solicit sales of new or additional services.

Skills

Customer service

Phone support

Communication

Education

High School Diploma/GED

Job description

US Tech Solutions in Charlotte, NC is seeking a customer service professional to support Business Markets regulated Energy Efficiency programs. The role involves assisting customers by phone, processing applications, and driving program responsiveness, with occasional office meetings.

Candidates typically have 5-7 years experience, a High School Diploma or GED, and strong communication skills. The position may include remote work with occasional travel for meetings or training.