Remote Energy Dispatch & Admin Specialist

Budderfly; Shelton (CT); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Career advancement

Competitive pay

Full benefits package

Job summary

Budderfly is seeking a Dispatcher/Administrative Assistant to support technician dispatching and admin functions for the Energy Force Service team. Location is remote, with on-call requirements to cover evenings, weekends, and holidays.

The role emphasizes effective communication and coordination within the Work Order Management system to ensure accurate scheduling. The ideal candidate brings strong interpersonal and analytical skills, substantial administrative experience, and a passion for

Qualifications

• Strong interpersonal, analytical, verbal and written communication skills.
• Coordinating multiple daily tasks concurrently.
• Demonstrated experience in administrative work.
• Demonstrated experience in data analysis and work being fulfilled to contractual obligations.
• Able to work as a team player and independently.
• Creative problem solver with ability to multi-task.
• Passion for energy savings.

Responsibilities

• Works within the company Work Order Management system to ensure work orders are sent to all technicians and that accurate scheduled dates are provided.
• Receives dispatch requests from internal requestors and coordinates timing and scheduling of the dispatch with each technician.
• This requires evening, weekend, and potential holiday on-call coverage to ensure customers receive dispatch confirmation 365 days a year.
• Provide excellent and timely communication around Preventative Maintenance scope through phone, email, and chat.
• Works to improve customer satisfaction throughout the Energy Force service and preventative maintenance processes.
• Provides admin support when needed to assist the Service Excellence team.

Skills

Interpersonal skills

Analytical skills

Verbal communication

Written communication

Task coordination

Administrative experience

Data analysis

Team player

Independent work

Problem solving

Job description

Budderfly is seeking a Dispatcher/Administrative Assistant to support technician dispatching and admin functions for the Energy Force Service team. Location is remote, with on-call requirements to cover evenings, weekends, and holidays.

The role emphasizes effective communication and coordination within the Work Order Management system to ensure accurate scheduling. The ideal candidate brings strong interpersonal and analytical skills, substantial administrative experience, and a passion for