Remote-Enabled Defense Solutions Architect & Customer Lead

Inkit Inc.; Minnesota; Hybrid; USD 100,000 - 130,000; Full time

Benefits offered by this job

Flexible work environment

Comprehensive health benefits

Unlimited Paid Time Off (PTO)

Job summary

Inkit Inc. is seeking a Senior Customer Solutions Manager for Defense in Minnesota. The role involves being a technical advisor and solutions architect, ensuring customer success within the defense and intelligence community. You will manage the post-award relationship, drive onboarding, and work closely with engineering and product teams. Applicants should have 5+ years in the defense sector, excellent communication skills, and a bachelor's degree. Benefits include flexible work, comprehensive health insurance, and unlimited PTO.

Qualifications

• 5+ years of experience in the U.S. defense or intelligence community.
• Strong technical fluency in software systems.
• Ability to obtain and maintain a U.S. government security clearance.

Responsibilities

• Serve as the primary technical point of contact for DoW/IC customers.
• Lead onboarding, integration, and deployment planning for new accounts.
• Build and maintain trusted relationships with contracting officers.

Skills

Technical fluency in software systems

Excellent communication skills

Experience in U.S. defense or intelligence community

Ability to engage with government IT architects

Education

Bachelor's degree in a technical, business, or national security-related field

Job description

Inkit Inc. is seeking a Senior Customer Solutions Manager for Defense in Minnesota. The role involves being a technical advisor and solutions architect, ensuring customer success within the defense and intelligence community. You will manage the post-award relationship, drive onboarding, and work closely with engineering and product teams. Applicants should have 5+ years in the defense sector, excellent communication skills, and a bachelor's degree. Benefits include flexible work, comprehensive health insurance, and unlimited PTO.