Remote Employee & Labor Relations Program Leader

Deutsche Post; Westerville (OH); Remote; USD 90,000 - 120,000; Full time

Job summary

DHL Supply Chain in the United States seeks an Employee & Labor Relations Program Manager. This remote role involves travel up to 25% and partners with business leaders to foster a fair, compliant workplace while supporting operations.

Responsibilities include developing labor relations strategies, handling investigations, advising management, and guiding union-related activities where applicable. The role requires solid HR experience with a focus on employee and labor relations, plus strong

Qualifications

• Bachelor's degree in HR, labor relations, or related field.
• 7–10 years of HR experience with emphasis on employee and/or labor relations.
• Experience handling complex employee relations investigations and conflict resolution.
• Labor relations, collective bargaining, or union campaign experience preferred.
• Strong communication and influencing across all organizational levels.

Responsibilities

• Devise and implement effective employee and labor relations strategies for site(s) as assigned.
• Identify and implement progressive employee and labor relations solutions that support business objectives and enhance the associate experience.
• Build and maintain positive working relationships with associates, management teams, and union leadership, where applicable.
• Partner with Operations and Human Resources leadership to develop and implement employee and labor relations solutions.
• Manage and administer the Company's Employee & Labor Relations policies, procedures, and programs.
• Proactively identify leadership development opportunities and facilitate training focused on employee and labor relations competencies.
• Provide reporting, analytics, and trend analysis to monitor employee and labor relations climates and identify meaningful metrics that drive service delivery and operational effectiveness.
• Analyze and interpret complex employee data to develop solutions for employee and labor relations matters impacting operations.
• Conduct thorough, objective, and compliant employee and labor relations investigations.
• Provide guidance and support to management regarding performance management, corrective action, workplace conflict resolution, policy interpretation, and associate concerns.
• Empower managers through coaching, consultation, and education on employee and labor relations best practices.
• Assist with union campaigns and education related to labor organizing activities, as applicable.
• Support grievance administration, arbitration preparation, and labor relations processes as assigned.
• Assist with collective bargaining agreement implementation and interpretation, where applicable.
• Partner with Human Resources, Operations, Shared Services, Legal, and Compliance teams to deliver effective employee and labor relations solutions.
• Ensure timely and appropriate resolution of employee complaints, workplace concerns, and escalated associate issues.
• Support Human Rights compliance processes and workplace investigations.
• Develop and maintain employee and labor relations resources, training materials, case documentation, and reporting tools.
• Lead and participate in Employee & Labor Relations projects and strategic initiatives.
• Perform other duties as assigned.

Skills

Employee relations

Labor relations

Investigations

HR policy guidance

Stakeholder influence

Education

Bachelor's Degree in HR / related field

Job description

DHL Supply Chain in the United States seeks an Employee & Labor Relations Program Manager. This remote role involves travel up to 25% and partners with business leaders to foster a fair, compliant workplace while supporting operations.

Responsibilities include developing labor relations strategies, handling investigations, advising management, and guiding union-related activities where applicable. The role requires solid HR experience with a focus on employee and labor relations, plus strong