Surgery Scheduler (Hybrid: Remote 1 Day/Week)

UPMC; Erie (Erie County); Hybrid; USD 42,000 - 54,000; Full time

Job summary

UPMC Lakeview Urologic Surgeons is seeking a Surgery Scheduler to join their team. The full-time role runs Monday through Friday from 7:30am to 4:00pm. Some work-from-home one day per week after a 90-day training period, with occasional pediatric urology coverage as needed.

Responsibilities include coordinating cases, securing admissions approvals, and handling pre- and post-operative instructions while managing scheduling and insurance details.

Qualifications

• High school diploma or equivalent.
• Completion of a medical assisting program or 2-4 years experience in a medical field.
• Proficiency in medical terminology preferred.
• General knowledge of computer software and practice management databases is essential.
• Knowledge of the Epic practice management programs preferred.
• Strong organization, time management and interpersonal skills.

Responsibilities

• Work directly with department to troubleshoot procedural and operations issues.
• Coordinate and monitor patient follow-up through the Refract Tracker and EPIC.
• Prepare and forward all necessary admission reservations/requisitions, including demographics and insurance information to hospitals.
• Coordinate cases and communicates with hospital personnel to obtain approval for hospital admissions.
• Discuss and coordinate financial arrangements prior to surgery including the collection of pre-payments.
• Ensure that informed consents are signed.
• Provide patients with pre and postoperative instruction according to service specific guidelines.
• Coordinate patient education seminars and schedules physicians accordingly.
• Collect data for research study.
• Schedule pre-screening exams, diagnostic testing, post-operative appointments and surgical cases for all patients.
• Ensure all billing and insurance information is current and accurate.
• Complete special projects as assigned.
• Act as liaison between patient and referring physicians.
• Obtain pre-certification and/or referral prior to the date of the procedure.
• Coordinate and track internal and external marketing efforts.
• Attend and schedule department meetings.
• Answer and respond to all incoming telephone inquiries regarding surgery and provides educational material, both verbally and through printed materials.

Job description

UPMC Lakeview Urologic Surgeons is seeking a Surgery Scheduler to join their team. The full-time role runs Monday through Friday from 7:30am to 4:00pm. Some work-from-home one day per week after a 90-day training period, with occasional pediatric urology coverage as needed.

Responsibilities include coordinating cases, securing admissions approvals, and handling pre- and post-operative instructions while managing scheduling and insurance details.