Remote-Eligible Referral Coordinator

NYC Department of Health and Mental Hygiene; New York (NY); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Loan forgiveness programs

Health insurance benefits

Pension plan

Work from home option

Job summary

NYC Health Department seeks a Clerical Associate to provide clerical and receptionist support, manage electronic referrals, retrieve and create child case records. The role supports the Division of Family and Child Health and requires accurate data handling and customer service.

Minimum qualifications include a four-year high school diploma or equivalent and one year of clerical experience, with typing speed of at least 100 keystrokes per minute. Residency requirements apply.

Qualifications

• Four-year high school diploma or educational equivalence and one year of satisfactory clerical experience.
• Typing at a minimum of 100 keystrokes per minute.

Responsibilities

• Provide clerical/office assistance and receptionist duties.
• Perform receptionist duties.
• Process referrals in an electronic system.
• Retrieve case record information from the electronic case system.
• Create physical and electronic child case records.

Skills

Monitor timelines

Clerical skills

Computer skills

Phone etiquette

Verbal & written communication

Flexibility in EIP processes

Education

High school diploma

Job description

NYC Health Department seeks a Clerical Associate to provide clerical and receptionist support, manage electronic referrals, retrieve and create child case records. The role supports the Division of Family and Child Health and requires accurate data handling and customer service.

Minimum qualifications include a four-year high school diploma or equivalent and one year of clerical experience, with typing speed of at least 100 keystrokes per minute. Residency requirements apply.