Referral Coordinator – Early Intervention

Agency DEPT OF HEALTH/MENTAL HYGIENE; New York (NY); On-site; USD 42,000 - 52,000; Full time

Job summary

The New York City Department of Health and Mental Hygiene (NYC Health Department) is seeking a Clerical Associate to support the Early Intervention Program's administrative processes in NYC. You will process referrals, enter data, assign case workers, and maintain electronic records, using Outlook, Word, and Excel to communicate and organize tasks.

Ideal candidates have a four-year high school diploma and at least one year of clerical experience, with strong attention to detail, reliable typing,

Qualifications

• Four-year high school diploma or equivalent and one year of satisfactory clerical experience.
• Typing at least 100 keystrokes per minute.
• Strong communication and organizational skills.

Responsibilities

• Process Early Intervention Program referrals received via the Centralized Call Center or fax-to-email line.
• Enter referrals into an Electronic Case Management system, assign case workers, and ensure that case worker assignments are accepted.
• Follow procedures to ensure the accuracy of information entered into the system, and to avoid creating duplicate records.
• Create electronic child case records and use Microsoft Office (Outlook, Word, Excel etc.) to complete tasks and prepare emails for distribution.
• Provide clerical assistance to facilitate projects or assignments for EIP.
• Perform any other clerical/office duties, as required, and complete any other tasks as assigned by management.

Skills

Typing speed 100 wpm

MS Office proficiency

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

The New York City Department of Health and Mental Hygiene (NYC Health Department) is seeking a Clerical Associate to support the Early Intervention Program's administrative processes in NYC. You will process referrals, enter data, assign case workers, and maintain electronic records, using Outlook, Word, and Excel to communicate and organize tasks.

Ideal candidates have a four-year high school diploma and at least one year of clerical experience, with strong attention to detail, reliable typing,