Clerical Associate — Early Intervention Referrals

NYC Department of Health and Mental Hygiene; New York (NY); On-site; USD 40,000 - 52,000; Full time

Job summary

NYC Department of Health and Mental Hygiene is seeking a Clerical Associate to process Early Intervention Program referrals, enter data into the case management system, and support multiple projects with clerical tasks. You will ensure data accuracy, create electronic child case records, and coordinate communications within a team.

The role emphasizes strong computer skills, reliable organization, and the ability to handle confidential information.

Qualifications

• Keyboard familiarity with typing at least 100 keystrokes per minute.
• Strong attention to detail and accuracy in data entry.
• Proficient with Microsoft Office (Outlook, Word, Excel).

Responsibilities

• Process Early Intervention Program referrals via call center or fax-to-email.
• Enter referrals into Electronic Case Management system and assign cases.
• Ensure information accuracy and avoid duplicate records.
• Create electronic child case records and prepare emails for distribution.
• Provide clerical support to facilitate projects and tasks.

Skills

Typing speed

Attention to detail

General computer skills

Education

High school diploma or equivalent

Job description

NYC Department of Health and Mental Hygiene is seeking a Clerical Associate to process Early Intervention Program referrals, enter data into the case management system, and support multiple projects with clerical tasks. You will ensure data accuracy, create electronic child case records, and coordinate communications within a team.

The role emphasizes strong computer skills, reliable organization, and the ability to handle confidential information.