Remote-Eligible Mortgage Servicing Systems Analyst

Colliers; Minneapolis (MN); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical and dental plan

401k plan including company matching

Life and disability insurance

Job summary

Colliers is seeking a Business Systems Analyst to optimize and enhance Precision LM Servicing Software and related systems. The role partners with the Business Systems Manager to gather requirements, support system administration, and ensure technology aligns with business goals.

It offers a hybrid schedule with Minneapolis, MN preference and remote options. The ideal candidate has 2–4 years in business systems analysis, experience in commercial mortgage, and strong SQL/Excel skills for

Qualifications

• 2–4 years of experience in business systems analysis, system administration, product support, or related work.
• Experience in the commercial mortgage industry.
• Ability to translate business requirements into functional documentation.
• Basic understanding of commercial loan administration processes and related software systems.
• Specific experience in Precision LM highly desirable.
• Working knowledge of general regulatory compliance in the financial services industry.
• Proficiency with SQL, Excel, and business intelligence or reporting tools.

Responsibilities

• Support the Business Systems Manager in the product management and day‑to‑day administration of SS&C’s Precision LM Servicing Software and the Borrowers Viewpoint portal.
• Collaborate with internal cross‑functional teams to collect and document business requirements, identify system issues, and evaluate enhancement needs.
• Assist in vendor coordination by helping track requests, monitoring service levels, and gathering user feedback to support enhancement proposals.
• Support system administration, user maintenance and security configurations and provide day‑to‑day end‑user support and triage issues for escalation.
• Participate in release management and coordinate internal testing and acceptance.
• Create training resources and conduct system training, as needed.
• Analyze data using tools such as SQL and Excel to support reporting, troubleshooting, and system validation.
• Maintain documentation of system workflows, configurations, and integrations.
• Perform other duties as assigned.

Skills

SQL

Excel

Business analysis

Vendor liaison

Regulatory compliance

Education

Bachelor’s degree preferred

Tools

Precision LM

Borrowers Viewpoint portal

Job description

Colliers is seeking a Business Systems Analyst to optimize and enhance Precision LM Servicing Software and related systems. The role partners with the Business Systems Manager to gather requirements, support system administration, and ensure technology aligns with business goals.

It offers a hybrid schedule with Minneapolis, MN preference and remote options. The ideal candidate has 2–4 years in business systems analysis, experience in commercial mortgage, and strong SQL/Excel skills for