Remote-Eligible Journey Administrative Specialist

Kaplan International; Warrendale (Allegheny County); Hybrid; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health, Vision & Dental insurance

401K & Pension with 4% employer match

PTO 15 days

Job summary

Graham Healthcare Group seeks a Journey Administrative Specialist to support Hospice face-to-face needs and coordinate day-to-day journey operations.

Responsibilities include processing referrals, chart closures, and cross-team collaboration using Teams, Salesforce, and Medical systems. Remote work possible, but proximity to Troy, MI / Mechanicsburg, PA / Warrendale, PA offices is preferred.

Qualifications

• High School diploma or GED required.
• Experience as Journey Counselor or in Hospice preferred.
• Medical Terminology knowledge required.
• Active listening and customer service skills mandatory.
• Proficiency with Microsoft Office including Teams.

Responsibilities

• Develop and process journey referrals with accurate documentation.
• Manage chart closure processes and provide required documentation.
• Communicate via Teams, emails, HCHB, referral portals, Salesforce, and Medalogix.
• Support Journey team with patient contact across branches as needed.
• Ensure HIPAA and client confidentiality compliance.

Skills

Active listening

Customer service

Microsoft Office

Detail oriented

Education

High School diploma/GED

Professional license/certification/registration

Tools

Microsoft Teams

Job description

Graham Healthcare Group seeks a Journey Administrative Specialist to support Hospice face-to-face needs and coordinate day-to-day journey operations.

Responsibilities include processing referrals, chart closures, and cross-team collaboration using Teams, Salesforce, and Medical systems. Remote work possible, but proximity to Troy, MI / Mechanicsburg, PA / Warrendale, PA offices is preferred.