Remote-Eligible Housing Stability Case Manager

Catholic Community Services; Seattle (WA); Hybrid; USD 57,000 - 63,000; Full time

Benefits offered by this job

Hiring bonus up to $1,000

Medical, dental, vision, life and long

Health Savings Account

Flexible Spending Account

PTO and holidays

403(b) Employee Savings Plan

Employee assistance program

Room for advancement

Job summary

Catholic Community Services in Seattle is hiring a Full-time HEN Case Manager to support the Housing and Essential Needs program. You will conduct intakes, build participant-led action plans for housing stability, and coordinate with landlords and service partners to secure rent and utility assistance.

The role emphasizes compassionate, patient communication with diverse populations, independent yet collaborative work, and data entry in HMIS. One remote day per week is available.

Qualifications

• Associate’s degree in social services or related field, or commensurate experience in social services.
• At least one year of experience in direct provision of social services, preferably with people experiencing housing instability.
• Understanding of problems people experiencing housing instability often face, including poverty, substance use, mental health, domestic violence, and long-term homelessness.
• Excellent written and oral communication.
• Good office computer skills, with ability to maintain complex client records.
• Ability to set priorities and work independently as well as on a team.
• Commitment to social justice, anti-racism and to working within the mission, goals and objective of Catholic Community Services.
• Ability to pass a background check.

Responsibilities

• Meet with participants to conduct program intakes and assessments, obtain consents, and inform them of the program’s policies.
• Develop participant-led action plans for housing stability that covers income/employment, health, and housing.
• Refer to supportive housing and employment programs as relevant
• Gather housing and other relevant documentation and input data into the local HMIS system.
• Routinely verify participant eligibility through an online Benefit Verification System.
• Prepare rent, arrears, and utility bill payments.
• Distribute Essential Need items (hygiene/cleaning) and arrange for free ORCA passes.
• Schedule follow up meetings with participants to work on housing stability plan goals.

Skills

Excellent written and oral comms

Ability to set priorities

Independently and team oriented

Background check eligibility

Education

Associate’s degree in social services or related field

Bachelor’s degree in Social Work or related field

Job description

Catholic Community Services in Seattle is hiring a Full-time HEN Case Manager to support the Housing and Essential Needs program. You will conduct intakes, build participant-led action plans for housing stability, and coordinate with landlords and service partners to secure rent and utility assistance.

The role emphasizes compassionate, patient communication with diverse populations, independent yet collaborative work, and data entry in HMIS. One remote day per week is available.