Remote-Eligible Financial Concierge & Relationship Builder

Huntington National Bank; Burbank (CA); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Huntington Bank is seeking a Customer Experience Banker Non NMLS to act as a Financial Concierge for walk-in customers. The role focuses on retaining and growing customer relationships by identifying financial goals and needs, offering deposit products, and guiding customers through banking services.

The position emphasizes precise cash handling, education on banking products, and a disciplined sales approach, with an emphasis on customer satisfaction within an office environment that supports

Qualifications

• High School Diploma or GED required; 1 year of customer service or military admin/contracting experience or a Bachelor’s Degree.

Responsibilities

• Provide excellent customer service and resolve issues effectively.
• Educate customers on consumer deposit products.
• Identify opportunities to grow customer relationships through a disciplined sales process and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to operational, security, risk and regulatory policies.

Skills

Customer service

Sales

Relationship building

Communication

Mobile and online banking

Education

High School Diploma or GED

Bachelor’s Degree

Job description

Huntington Bank is seeking a Customer Experience Banker Non NMLS to act as a Financial Concierge for walk-in customers. The role focuses on retaining and growing customer relationships by identifying financial goals and needs, offering deposit products, and guiding customers through banking services.

The position emphasizes precise cash handling, education on banking products, and a disciplined sales approach, with an emphasis on customer satisfaction within an office environment that supports