Remote-Eligible Customs Trade Coordinator (Paid Training)

Fascnet; Indianapolis (IN); Hybrid; USD 28,000 - 29,000; Full time

Benefits offered by this job

Paid Training Provided

Hybrid work model

Job summary

FedEx Logistics is hiring a documentation coordinator to manage US customs filings and related import paperwork. You will ensure accurate classification, maintain shipment records, and provide strong customer service while coordinating with internal teams and external partners.

The role emphasizes data entry, use of multiple systems, and adherence to regulatory requirements. A generous paid training program and potential remote/office mix are offered.

Qualifications

• HS Diploma or GED required.
• No industry experience required.
• Minimum of 6 months work experience preferred.
• Data entry/keyboard experience required.
• MS Office, Outlook, Office equipment (phone, fax, photocopier, printer, scanner) required.
• Excellent communication skills, verbal and written.
• Organizational and interpersonal skills.
• Problem solving skills and ability to handle high volume and time sensitive work.
• Ability to work independently with minimum supervision.
• Ability to use multiple systems and reference material; interact with customers, carriers, brokers, government agencies, internal staff.
• Performs other or additional duties as assigned; Paid Training Provided.

Responsibilities

• Coordinate documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.
• Provide impeccable customer service.
• Obtain correct classification of goods for customs release from database, SOPs, tariff book, internet or customs.
• Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's.
• Maintain and keep current all shipment documentation in compliance with record keeping requirements.
• Adhere to all international importing and exporting regulations.
• Work closely with other internal staff, departments, FedEx operations, and customers to deliver high level of service.
• Process agency brokerage shipments; may handle remote filings.
• Ensure all government and organizational policies are followed.

Skills

Data entry

MS Office

Outlook

Communication

Organizational skills

Interpersonal skills

Problem solving

Time management

Independent worker

Multi-system navigation

Education

HS Diploma or GED

Tools

MS Office

Outlook

Office equipment

Job description

FedEx Logistics is hiring a documentation coordinator to manage US customs filings and related import paperwork. You will ensure accurate classification, maintain shipment records, and provide strong customer service while coordinating with internal teams and external partners.

The role emphasizes data entry, use of multiple systems, and adherence to regulatory requirements. A generous paid training program and potential remote/office mix are offered.