Remote-Eligible Commercial Lines Account Manager

Insurance Office of America; Wilmington Island (GA); Hybrid; USD 80,000 - 90,000; Full time

Benefits offered by this job

Competitive salaries

Company-paid health insurance

401K with employer match

Paid holidays and vacations

Career growth opportunities

Work-life balance

Job summary

Insurance Office of America is seeking an Account Manager for Commercial Lines to steward a book of business, drive retention, and support new growth. The role involves coordinating day-to-day admin and client service, resolving complex issues, and ensuring accurate policy administration and renewals.

The ideal candidate has 3+ years in account management (or 5+ years in insurance), an active P&C license, and strong communication and problem-solving skills to deliver exceptional service and

Qualifications

• 3+ years of account management experience or 5+ years in the insurance industry.
• Active licensing required; CIC or equivalent preferred
• Strong analytical, problem-solving, and decision-making skills
• Exceptional customer service, communication, multitasking, and organizational abilities

Responsibilities

• Manage an assigned book of business, ensuring account retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities, resolving complex issues.
• Handle policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals; prepare submissions and negotiate coverages.
• Monitor accounts receivable and collect outstanding balances.
• Maintain agency management systems and carrier/vendor platforms; ensure data accuracy.

Skills

Account management

Insurance brokerage

Analytical

Customer service

Communication

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America is seeking an Account Manager for Commercial Lines to steward a book of business, drive retention, and support new growth. The role involves coordinating day-to-day admin and client service, resolving complex issues, and ensuring accurate policy administration and renewals.

The ideal candidate has 3+ years in account management (or 5+ years in insurance), an active P&C license, and strong communication and problem-solving skills to deliver exceptional service and