Remote-Eligible Commercial Insurance Account Manager

Insurance Office Of America, Inc.; Horizon City (TX); On-site; USD 60,000 - 115,000; Full time

Benefits offered by this job

Competitive salaries

Company-paid health insurance

Paid holidays

401K with employer match

Career progression opportunities

Supportive culture

Community service commitment

Job summary

Insurance Office of America, Inc. in Horizon City, TX seeks a Commercial Insurance Account Manager to deliver day-to-day client service, policy administration, and renewal management for a growing book of business.

The role emphasizes accurate service deliverables and proactive account care. We offer opportunities across Account Manager, Senior Account Manager, and Senior Account Executive tracks based on experience and licensing, with a strong emphasis on client relationships and insurance

Qualifications

• 3+ years of account management experience or 5+ years of insurance industry experience.
• Active insurance license.
• Strong knowledge of insurance products and brokerage operations.
• Excellent customer service, communication, organizational, and analytical skills.
• High School Diploma or equivalent.
• CIC or equivalent designation preferred.

Responsibilities

• Client Service & Account Administration: respond to client service requests, process policy changes, endorsements, billing, and claims support.
• Renewal & Retention Management: manage expirations, gather underwriting info, and prepare renewals.
• Operational Excellence: maintain agency systems, ensure documentation accuracy, monitor tasks to completion.
• Financial Management: assist with accounts receivable and resolve billing issues.
• Professional Development: maintain technical insurance knowledge and participate in improvements.

Skills

Customer service

Communication

Organizational skills

Analytical skills

Education

High School Diploma or equivalent

CIC or equivalent designation preferred

Job description

Insurance Office of America, Inc. in Horizon City, TX seeks a Commercial Insurance Account Manager to deliver day-to-day client service, policy administration, and renewal management for a growing book of business.

The role emphasizes accurate service deliverables and proactive account care. We offer opportunities across Account Manager, Senior Account Manager, and Senior Account Executive tracks based on experience and licensing, with a strong emphasis on client relationships and insurance