Remote-Eligible Clinical Programs Lead – Ops & Partnerships

Millennium Physician Group; United States; Remote; USD 113.000 - 170.000; Vollzeit

Zusammenfassung

Millennium Physician Group is seeking a dedicated program operations leader to oversee a portfolio of clinical programs from launch through ongoing performance management, aligning workflows, KPIs, and provider education. You will work across clinical, operational, analytics, quality, technology, and partnerships to ensure seamless integration into provider and patient workflows.

You will monitor results, identify gaps, and drive corrective actions, including coordinating with external partners

Qualifikationen

• Bachelor’s degree required; degree in healthcare administration, public health, nursing, business, operations, or a related field preferred.
• Four or more years of experience in management consulting, healthcare operations, population health and care management, value-based primary or specialty care, or related work.
• Demonstrated ability to establish KPIs, analyze performance, and use data to drive operational improvements.
• Strong project and program management skills, with the ability to independently manage multiple priorities
• Strong written and verbal communication skills, including the ability to translate clinical, operational, and analytical information for different audiences.
• Ability to lead through influence, coordinate cross-functional stakeholders, and drive accountability in a matrixed organization.
• Experience in a medical group, accountable care organization, health plan, specialty-care organization, healthcare technology company, or healthcare consulting environment is preferred. Particularly relevant experience includes managing clinician-facing programs, designing workflows and operating processes, supporting external partnerships and governance, or working with complex chronic conditions, serious illness, clinical pathways, referrals, care coordination, or utilization management.
• Clinical licensure, MPH, MHA, MBA, PMP, or a related credential is a plus.
• Florida location or Florida healthcare-market experience preferred; remote candidates will be considered.

Aufgaben

• Lead the launch, implementation, expansion, and optimization of clinical programs across markets and provider teams.
• Translate program objectives into clear workflows, roles, milestones, service expectations, and escalation processes.
• Manage the day-to-day operations and performance of assigned internal and partner-enabled clinical programs.
• In collaboration with Medical Economics, establish KPIs and reporting across enrollment, engagement, provider adoption, service delivery, clinical outcomes, quality, and patient experience.
• Monitor program performance, identify root causes of gaps, and lead corrective actions and improvement efforts.
• Serve as the operational point of contact for external partners, coordinating workflows, reporting, issue resolution, and follow-through, including supporting Joint Operating Committee and other governance activities and associated performance materials, action tracking, and risk escalation.
• Assist with the operational triage and routing of patient cases, escalating clinical questions to the appropriate clinician or care team.
• Educate MPG providers and care teams on program eligibility, available services, referral processes, and clinical workflows.
• Develop and maintain standard operating procedures, referral guides, provider education materials, and other program documentation.
• Gather feedback from providers, patients, partners, and frontline teams to improve program effectiveness and usability.
• Coordinate cross-functional dependencies and communicate program performance, risks, and recommendations to stakeholders.

Kenntnisse

Program management

KPI development

Data analysis

Stakeholder management

Cross-functional collaboration

Communication

Ausbildung

Bachelor’s degree in healthcare administration, public health, nursing, business, operations, or related field

Clinical licensure, MPH, MHA, MBA, PMP or related credential (plus)

Jobbeschreibung

Millennium Physician Group is seeking a dedicated program operations leader to oversee a portfolio of clinical programs from launch through ongoing performance management, aligning workflows, KPIs, and provider education. You will work across clinical, operational, analytics, quality, technology, and partnerships to ensure seamless integration into provider and patient workflows.

You will monitor results, identify gaps, and drive corrective actions, including coordinating with external partners