Remote Eligibility Associate — Public Service

Choosecolumbusga; Columbus (GA); On-site; USD 28,000 - 34,000; Full time

Job summary

The State of Georgia, Department of Human Services, is seeking an Eligibility Associate for District 6. The role reports to an OFI Supervisor and is located within OFI District 6.

A comprehensive benefits package and telework opportunities depending on position are available. Salary is listed as non-negotiable at $30,700 with responsibilities including office management, client services, and eligibility processing.

Qualifications

• High school diploma or GED and 1 year of related customer contact/interaction.

Responsibilities

• Performs general office management duties including keyboarding, filing, and correspondence management.
• Provides and coordinates services to clients, families, and partners that call or visit the local office.
• Receives and routes telephone communications for the county office.
• Provides follow-up and customer service to resolve issues.
• Screens and registers applications for OFI Eligibility programs.
• Maintains confidential records using standard office software.
• Uses Microsoft Office Suite for daily tasks.
• Performs other professional responsibilities as assigned.

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

The State of Georgia, Department of Human Services, is seeking an Eligibility Associate for District 6. The role reports to an OFI Supervisor and is located within OFI District 6.

A comprehensive benefits package and telework opportunities depending on position are available. Salary is listed as non-negotiable at $30,700 with responsibilities including office management, client services, and eligibility processing.